About Us

Our Mission — Compassion in Every Conversation

The National Grief Advice Service (NGAS) is a UK charity offering free, confidential support to anyone affected by grief. Our volunteers and professionals are trained in grief awareness, active listening, and safeguarding. We partner with communities, employers, and services to make compassionate support widely available.


Our Values: Compassion · Respect · Connection · Integrity

What We Do

  • One-to-one support
  • Group grief support 
  • Befriending Service 
  • Digital guides and webinars
  • Workplace wellbeing sessions
  • Signposting to specialist care


Training and Quality:
Every team member — whether volunteer or professional — receives comprehensive training and ongoing supervision to maintain the highest standards of empathy, ethics, and confidentiality.

Broken heart shape, two pieces separated, on a wooden surface.